The 5* Aghadoe Heights Hotel & Spa is currently expanding its operation and has now a variety of opportunities to offer the successful candidates:
Front Office Reception
The Aghadoe Heights Hotel & Spa offers fantastic opportunities for candidates wishing to develop their knowledge and experience in Ireland's finest luxury hotel. Having been awarded Five AA Red Stars, AA Hotel of the Year, IGTOA Golf Hotel of the Year and the IBPA Spa Resort for 2 consecutive years, our belief is that the success of The Aghadoe as a whole depends on the commitment of each and every employee to exceed our guests' expectations. The hospitality and service we offer to our guests' must be of the highest standard at all times. It is through training and development that each employee is given the opportunity to deliver this outstanding level of service, therefore ensuring their successful career path. We are committed to the continuous development of all our employees through progressive training and development programmes.
We now have an excellent opportunity for a hospitality professional, ideally with Front of House experience within a similar quality environment, to join our five star team. We are looking for candidates with a positive attitude who are eager to succeed in a five star hotel for both our Hotel Front of House team and also for our Resort Spa Front of House team.
You will be a people person, and will have the drive and talent to grow within our dynamic and service driven environment.
You will also:
- Have excellant interpersonal skills
- Work well in a team
- Have superb attention to detail
- Possess effective problem solving skills
- Demonstrate excellant organisational skills
- Have proficient computer skills
The benefits package offered at The Aghadoe Heights Hotel & Spa includes:
- Meals on duty
- Uniforms
- Private Pension Plans
- Private Health Insurance Plan
- Employee Discounts in our hotel & spa and sister hotels (The Radisson Galway, Kilkenny Ormonde, The House, Absolute Hotel Limerick, Derrynane Hotel, Kilcoran Lodge
- Membership to a local leisure club
- Shuttle to and from Killarney town
- Staff accommodations
Senior Receptionist
We are currently seeking an ambitious, career minded individual who shares our interest in delivering the highest standards of customer service. The ideal candidate would have a courteous and professional manner, excellent communication skills and a positive attitude,fluent English written and spoken.Minimum experience of 3 years in a similar role within a 5* Star establishment. This is a full-time position and is on a rostered basis, which includes weekends and evening shifts.
Accommodation
Spa Front Office Supervisor
Scope and General Purpose:
To ensure Five Star Standards are maintained in the Reception Area, Changing Rooms, Retail Areas and Thermal Suite.
Responsible to:
Spa Operations Manager
Responsible for:
Spa Receptionists and Spa Attendants
Main Duties:
• To supervise the work of all Receptionists and Spa Attendants.
• To ensure adequate control procedures are in place for the safe keeping of all cash and cash equivalents.
• To ensure Five Star Standards are maintained in the Reception Area, Changing Rooms, Retail Areas and Thermal Suite.
• To organise duty rosters, ensuring that there are sufficient staff to cover all duties, particularly during peak period business and to arrange a stand-by in case of illness or absenteeism.
• To ensure that all staff are dressed in the correct uniform and that their appearance enhances t