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The Team

One of the most distinguishing features at Aghadoe Heights Hotel & Spa is our unsurpassed level of personal service. We believe that every member of the staff in Aghadoe plays an equal part in making our customers feel welcome and at home, delivering first class thoughtful service that guests will remember and want to return.





Niall Coffey – General Manager

“I joined the Aghadoe team in 2017 bringing with me a vast amount of experience in the hospitality industry. From the moment I set foot on the property I knew that this was where I wanted to bring my career to.

Our ethos as a team is to continuously strive to exceed our guests’ expectations. We work together to set our hotel apart from others and try to offer an experience that is unique and memorable.

We are blessed with our absolutely stunning location and not a day goes by where the lakes and mountains don’t change colour. It truly is a world class setting.”






David O’Brien – Assistant Manager

“It has been my pleasure to be part of the team here at the Aghadoe Heights Resort & Spa for over 13 year.

My job is very varied and I enjoy experiencing something new every day. But by far my favourite part of my role as Assistant Manager are the people who come through our doors. It is always a pleasure to welcome new guests to Killarney and to greet our regulars who stop by on a daily basis.

There is not better part of the world to live and work, and we are particularly lucky here in the Aghadoe Heights where we can enjoy the beautiful scenery right outside our windows.”







Trish Covarr – Director of Sales and Marketing

“I have been heading up the Sales and Marketing Department since 2009 and have enjoyed every bit of the journey. I love meeting new people and building great relationships with our valued Travel Advisors, Tour Operators and Industry professionals.

I love to travel abroad with the sole purpose of extending the Aghadoe Heights welcome to colleagues far and wide and to tell people from all over the world how beautiful and special our little corner of Ireland is.

Aside from Killarney’s obvious beauty and endless list of things to do, I love the way the people work together for the benefit of the town as a whole rather than only focusing on their own individual business. It’s all about the bigger picture and I do believe we have a very unique ethos.”






Siobhan O’Shea – Front Office Manager

“I have worked here at the Aghadoe Heights Resort and Spa for 24 years. It has been a pleasure over the years to welcome guests, old and new to the hotel. It is important to me to ensure every guest receives the “Aghadoe” treatment for which we are renowned.

What I love about Killarney is its closeness to nature and its breathtaking natural beauty. Here you can enjoy a different and beautiful walk every day of the year, that’s how steeped in beauty the area is.”








Jacinta Prendergast – Reservations  & Revenue Manager

“This is my 16th year working in the Reservations Department of the Aghadoe Heights Resort and Spa.

I really enjoy the variety of the job and for me the highlight is checking out the yield report each day to see how the hotel is performing. I also love the personal side of Reservations, dealing with our guests on the phone and helping them to plan their five star break away.

I love the outdoor life so I couldn’t be a better location than Kerry. Every amenity is right on our doorstep here and we are happy to share it with the hundreds of thousands of visitors who flock here every year.”







Michael Cronin – Heights Lounge Manager

“This is my 15th year working in the Aghadoe Heights Resort & Spa.

The highlight of working in the hospitality industry, and particularly here in Killarney, are the people you come across every day. I have always enjoyed meeting people for all parts of the world and working in the Aghadoe Heights can be like traveling around the world in 80 days.

While I love experiencing other cultures there is nowhere else that I would prefer to call home than Killarney. The Golf Course and the beautiful scenery are what I love most about living here.”







Mary O’Connor – Accommodations Manager

“I have been keeping the Aghadoe Heights Resort & Spa spick and span for the last 13 years.

I work with a fabulous team and I really enjoy the last glance on the way out of a room of the finished product that will greet guests when they arrive to stay.

What I really love about being in Killarney is the location, the people here are really special. We have the pleasure of living in the place everyone wants to come visit- we are so lucky to have the views and scenery at our feet.”