Engagement Concierge

People are nervous when they propose so we need to sell confidence, control and discretion. We want people to feel that they only have to think of asking the question, as we will look after everything else.

It’s a once in a lifetime moment so we need to ensure it’s the ‘perfect moment’.

People want to capture the memory for a lifetime so offering content creation/keepstakes etc.

The overall aim is for couples to create an emotional connection with the hotel so that they will continue to return to a place that is special to them.